Contact Us
TEL: +86-574-88350013
Mob: +8613003752008
E-mail: info@scientz.com
Address: No.65, Mujin Road, National Hi-Tech Park, Ningbo, Zhejiang, China
Home > About Us > FAQ

FAQ

Q1:  Is it all right to make customer's own brand name?

  A:  Yes it is.


Q2:  Are you a manufactuer or trading company?

  A:  Manufactuer.


Q3:  Can you do the design for us?

  A:  Yes we can.


Q4:  How can I get a sample to check your quality?

  A:  Yes ,can get by couirier.


Q5:  How long can I expect to get the sample?

  A:  7-10 days.


Q6:  Packaging & Shipping: 

  A:  Standard exporting package ; UPS/DHL/FEDEX/TNT express are available for your choose. 


Q7:  What about the lead time for mass production?

  A:  About two weeks.


Q8:  What are your main products? 

  A:  Homogenizers 、Freeze Dryer、Dispersator、Water Bath 、Grinder ect.


Q9:  What is your terms of delivery?

  A:  FOB CIF ,C&F.


Q10:  What kind of files do you accept ? 

    A:  PACKING LIST ,INVOICE  ETC.


Q11:  What's the MOQ for your production?

    A:  One.


Q12:  What's your payment term?

    A:  TT.


Q13:  When can I get the price?

    A:  Within 24 hours.


Q14:  Where is your company? 

    A:  #65MUJIN ROAD , NINGBO CHINA.


Q15:  Where is your loading port?

    A:  Ningbo Port.


Q16:  How soon we can get email response from your team?

    A:  Within 24 hours.


Q17:  If we have some other product requirements that your page don't include, can you help to supply?

    A:  Of course, we can  find the product that satisfy you.


Q17:  What's the list of certificates you holds?

    A:  CE,ISO9001:2015,patent ,National High-Tech Enterprise,National High-tech Industrialization Demonstration Project.


Q19:  Are you in stock?

    A:  YES.


Q20:  Does your product have warranty service? How long is the warranty period?

    A:  One year warranty.